5 days ago

Decreased TDU charges will go into effect across Texas on March 1. Expand

February 22, 2021

Stream is performing system maintenance that will briefly take MyStream.com and the My Stream Connect App offline in Texas and Georgia. Expand

February 16, 2021

Heads up! New rates in New York and Maryland will go into effect on February 19. Expand

February 10, 2021

NY Reset Order Moved to 4/16: Here’s the latest on the changes mandated by the PSC and what you can do to prepare. Expand

February 10, 2021

Heads up: Associate Support will close at 4 p.m. CT on Friday, February 19. Expand

Energy

Jump Back into the Energy Game in 2021

January 14, 2021

The lull of the holiday season is behind us, and that means it’s time to put on our business pants again! You’ve likely got big dreams for 2021, and a continuously growing customer base will help.

 

Luckily, there are plenty of ways to reengage with your energy business right away. Catch up with Stream here and start building momentum with energy today!

 

Simple & Secure Plus in Texas

 

Keep sharing this awesome plan with your Texas customers. Not only are the rates extremely competitive, the plan comes with a $50 bill credit to boot.

 

  • $50 bill credit applied to third bill
  • 36-month, long-term fixed plan
  • Simple, all-inclusive rate with no minimum usage fees
  • Competitive low price

 

5-Year Terms for Texas Residential and Business Customers

 

Don’t forget about Stream’s longest term plans ever! Help your Texas customers secure a great rate for 60 months by sharing Smart Choice 60 and Business Lock 60. They’ll enjoy price certainty and protection from rising energy costs for 5 years, which translates to 5 years of steady MEI for you.

 

Northeast Rates Are Low

 

If you’re in the Northeast or have customers there, take advantage of these competitive low rates while they last.

Go to Rates Page

Become a Texas Energy Master

 

Stream is churning out training videos at a fast clip to help you master all things energy in Texas. Make sure you’re caught up on all the videos released so far to make your customer’s enrollment experience a breeze:

  • Texas Enrollment Holds Overview: See how your customers can identify a hold and the quickest way to resolve it.
  • Texas Residential Enrollment Overview: Get a walkthrough of the enrollment process, step-by-step, so you can help future customers as they sign up for Stream.
  • Texas Stream for Business Overview: Learn how to differentiate between small and medium businesses and see how the enrollment process works for each.
  • Stream Energy 101 – How Energy Works: Master the basics of energy to put your best foot forward with new customers.

They’re all available in Kynect Central and this Currents post.

 

Your Toolbox Is Full

 

Don’t forget to use the new training and marketing tools in Kynect Central to make your work easier, including the Energy Calculation Worksheet, Online Enrollment Walkthroughs, Residential Enrollment Holds Cheat Sheets, Navigating Customer Support guides and more!

 

Go to Kynect Central

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