2 days ago

Happy Thanksgiving from your Kynect Home Team! Please take note of our holiday hours today and tomorrow. Expand

November 10, 2020

On Friday, November 13, the New York electricity rates on the Stream Green 50 plan are updating to follow the local utilities price. Expand

October 30, 2020

Increased TDU changes will go into effect across Texas on November 2. Check the Rates page on Monday for new pricing. Expand

October 29, 2020

Heads up! Associate Support will close from 11:30 a.m. - 3 p.m. CT today, Oct. 29, for a company event. Expand


TDU Delivery Charge Increase in All Texas Markets

October 30, 2020

We wanted to give you a quick heads up that all Texas TDUs are preparing to increase their delivery charges on November 2. The new delivery charge amounts will be available on MyStream.com within the details of specific plans on Monday.


As a reminder, the TDU delivers electricity from power generation companies to your customers. These charges:

  • Are determined by the TDU itself, not Stream;
  • Are changing for all energy providers in the area, not just Stream;
  • Pay for the maintenance of the poles and wires that deliver electricity to your customers;
  • Usually appear as a separate line item on electricity bills.


The increase will impact plans that pass-through delivery charges. Your new residential customers selecting Smart Choice 60, Green & Clean 12 and Flex Choice Inro plans, renewing customers choosing Smart & Secure 60, Secure Choice Green & Clean 12 and Secure Choice 24, and all Small Business plans will see an increase.


While we have no say in how or when a utility makes changes like these, we always want to support your success by making sure you’re kept up to speed on anything that could impact your business!




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