April 01, 2021

Out now: Stream’s Conserve & Save 12 plan lets customers save more when they use less energy. Expand

March 29, 2021

Heads up! New rates in Pennsylvania and Maryland will go into effect on March 30. Expand

March 25, 2021

Decreased TDU changes for CenterPoint, which serves Houston and the surrounding area will go into effect March 30. Check the Rates page on March 30 for new pricing. Expand

Wireless

Switching a Customer from Verizon? Read This

June 05, 2020

The last thing you want when signing up a new Wireless Services customer is a bump in the road that delays their enrollment. So, here’s a big FYI as you share $35/line far and wide: Verizon’s porting process has changed. Next time you have a Verizon customer ready to make the switch and bring their existing phone number along, they need a 6-digit Number Transfer PIN. There are 3 ways to get it:

 

Online in their Verizon account: Go to My Profile > Number Transfer PIN and follow instructions

In the Verizon app: Go to Account Settings > Security > Number Transfer PIN and follow instructions

Through Verizon Customer Care: Customer tells the agent they want to port their number and requests a Number Transfer PIN

 

Once the customer has their PIN, they’ll use it as their password to port their number. Voila! No headaches or delays, just smooth sailing to a completed enrollment.

 

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Wireless

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