1 day ago

We've made the difficult decision to push back the Brinks Home Security™ customer launch date. Expand

1 day ago

Today’s the day! The completely revamped Compensation Plan is live, along with updated Policies & Procedures. Expand

5 days ago

New tool from Stream: Use these guidelines to safely market your energy business on social media. Expand

July 02, 2020

Keep these office closures in mind for the upcoming holiday weekend have a great Fourth of July! Expand

June 29, 2020

Help energy customers beat the heat by sharing Stream’s “Summer Heat” flyer with simple energy-saving tips. Expand

June 29, 2020

AEP Central delivery charges updates are now in effect. Check the Rates page for new pricing. Expand

June 25, 2020

TDU charge updates for AEP Central will go into effect June 29. Check the Rates page on June 29 for new pricing. Expand

June 23, 2020

Your privacy is important to us! That’s why we wanted to make sure you know our Privacy Policy and Terms of Service have been updated. Expand

June 19, 2020

The corporate office is closed today, Friday, June 19 in observation of Juneteenth. Expand

Energy

UPDATED: All In-Person Energy Sales Suspended

March 23, 2020

3/23 Update:

 

Last week, Pennsylvania and Ohio were the first states to issue a temporary suspension of in-person energy and/or wireless sales in an effort to minimize social contact. As expected, 2 other states followed their lead and we expect more states to do the same soon.

 

Ahead of that, Stream is proactively asking all Associates—no matter where you live—to only build your energy business online or over the phone. Everyone must take a break from in-person sales to protect your safety and the safety of others, especially as states continue to issue stricter social distancing or shelter in place orders.

 

Focus on What You Can Do

 

Your business is safe because there are endless ways to grow it without meeting face-to-face. Some reminders:

 

·      Phone calls, social media, FaceTime, WhatsApp etc. are great ways to reach out to your warm market without meeting in person. Social distancing can be tough, but communication is not impossible.  

·      Kynect Pro subscribers, remember to use the Kynect Share app to share the BP and your Homesite, and the My Stream Connect app to enroll energy customers. You also have access to a trove of digital marketing tools in Kynect Central.

·      Master the art of Zoom (or any other free platform) webinars. We provided an in-depth training on this during Kynection on Demand last Saturday.

 

There are plenty of ways to keep your business booming, and we’re already working on training resources to help you adapt. Stay tuned for more updates!

 

Original Post: 

 

What a week, huh? New guidelines for slowing the spread of the coronavirus (COVID-19) are flowing in almost daily, often around minimizing personal contact. Recently, orders from the Public Utility Commission (PUC) in some states were issued that need swift action from all of us: In-person sales are temporarily suspended. Given how quickly things are evolving, we expect to see similar orders issued in more markets any time now.

 

 

 

Pennsylvania

 

Suspended: In-person energy sales

Duration: At least 3 months (subject to change)

 

Ohio

 

Suspended: In-person energy and wireless sales

Duration: Indefinitely

 

Illinois

 

Suspended: In-person energy sales

Duration: Indefinitely

 

New Jersey

 

Suspended: In-person energy sales

Duration: Indefinitely

 

 

 

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Energy

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