3 days ago

Just in: The 2020 Top Performers Trip has been postponed until May 2021. Expand

March 26, 2020

Heads up! Stream will be performing a system maintenance tonight that will have minimal impact for GA & TX energy customers. Expand

March 26, 2020

Hang tight! Wireless Customer Support will close briefly at 12 p.m. CT today (3/26). Lines will be open again at 1 p.m. CT. Expand

March 23, 2020

Just in: All in-person energy sales suspended. Expand

March 20, 2020

Heads up! Tonight, 3/20, there is a scheduled WeKynect.com maintenance that will impact various functions including enrollments. Expand

March 17, 2020

We’re waiving wireless late fees and service disruptions until April 6. Expand

Energy

New Enrollment Process for Multiple Locations

March 16, 2020

If you plan on enrolling new customers with multiple service locations or businesses with  a residential service location in the Northeast, Midwest or Georgia, then you want to listen up.

 

There is a new process to enroll customers that have more than 10 service locations, as well as for businesses with a residential service location in the Northeast, Midwest or Georgia markets only.

 

Here’s the process to follow in this case:

 

Step 1: Send a request to Stream for Business via email at commercial@mystream.com.  Be sure to include the following information:

  • Business name and/or contact name
  • Primary phone number
  • Email address
  • Service address(es)
  • A good time to call
  • Associate name
  • Associate number (A#)
  • Associate phone number
  • Associate email address

Step 2: Your request will be assigned to a Business Account Executive and you will be contacted within 1-2 business days.

 

Step 3: The customer will then be contacted to enroll with Stream.  

That’s it! Simply enroll your multi-location customers in Stream by following this process going forward.  

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Energy

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