3 days ago

Just in: The 2020 Top Performers Trip has been postponed until May 2021. Expand

March 26, 2020

Heads up! Stream will be performing a system maintenance tonight that will have minimal impact for GA & TX energy customers. Expand

March 26, 2020

Hang tight! Wireless Customer Support will close briefly at 12 p.m. CT today (3/26). Lines will be open again at 1 p.m. CT. Expand

March 23, 2020

Just in: All in-person energy sales suspended. Expand

March 20, 2020

Heads up! Tonight, 3/20, there is a scheduled WeKynect.com maintenance that will impact various functions including enrollments. Expand

March 17, 2020

We’re waiving wireless late fees and service disruptions until April 6. Expand


TDU Charges Decrease in Texas on 3/1

February 27, 2020

Heads up! All Texas TDUs are preparing to decrease their delivery charges. You’ll find the new delivery charge amounts on MyStream.com starting March 1, within the details of specific plans.

As a reminder, the TDU delivers electricity from power generation companies to your customers. These charges:

  • Are determined by the TDU itself, not Stream;
  • Are changing for all energy providers in the area, not just Stream;
  • Pay for the maintenance of the poles and wires that deliver electricity to your customers;
  • Usually appear as a separate line item on electricity bills.

The decrease will impact plans that pass through delivery charges, so new residential customers who enroll in Green & Clean 12 and the Flex Choice Intro Plan can expect to see lower delivery charges, as well as Small Business customers who enroll in Business Lock and Business Flex Intro.

Stream is committed to informing you about utility changes whenever they happen. That’s all part of supporting your success by keeping you up to speed on anything that could impact your business!




Plans & Rates

Like what you read? Let us know!

Clap to show how much you enjoyed this post. Plus, it's really fun!