1 day ago

Just in: The 2020 Top Performers Trip has been postponed until May 2021. Expand

March 26, 2020

Heads up! Stream will be performing a system maintenance tonight that will have minimal impact for GA & TX energy customers. Expand

March 26, 2020

Hang tight! Wireless Customer Support will close briefly at 12 p.m. CT today (3/26). Lines will be open again at 1 p.m. CT. Expand

March 23, 2020

Just in: All in-person energy sales suspended. Expand

March 20, 2020

Heads up! Tonight, 3/20, there is a scheduled WeKynect.com maintenance that will impact various functions including enrollments. Expand

March 17, 2020

We’re waiving wireless late fees and service disruptions until April 6. Expand

March 04, 2020

Heads up, Ohio. Unfortunately, we have to cancel tonight’s All-City Event in Columbus due to a power outage at the venue and surrounding area. Expand

Energy

Important Note When Calling Stream Texas Customer Support

February 04, 2020

As Stream continues to update its systems this week, we wanted to let you know of an important rule Texas customers should follow if they need to call in for help with enrollment or their account.

  • Customers with an enrollment date before February 2 at 5 p.m. CT should select “existing Stream service” on the phone menu by pressing 1.
  • Customers with an enrollment date after February 2 at 5 p.m. CT should select “sign up for Stream service or complete your enrollment” on the phone menu by pressing 2.

Note: This will only apply until Stream finishes rolling out their updates on February 10 and will help prevent long wait times. On the 10th, Texas customers can begin using the new Texas-only support number and choose the phone menu option that fits their needs.

Thanks for your help! 

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Energy

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