1 day ago

We've made the difficult decision to push back the Brinks Home Security™ customer launch date. Expand

1 day ago

Today’s the day! The completely revamped Compensation Plan is live, along with updated Policies & Procedures. Expand

5 days ago

New tool from Stream: Use these guidelines to safely market your energy business on social media. Expand

July 02, 2020

Keep these office closures in mind for the upcoming holiday weekend have a great Fourth of July! Expand

June 29, 2020

Help energy customers beat the heat by sharing Stream’s “Summer Heat” flyer with simple energy-saving tips. Expand

June 29, 2020

AEP Central delivery charges updates are now in effect. Check the Rates page for new pricing. Expand

June 25, 2020

TDU charge updates for AEP Central will go into effect June 29. Check the Rates page on June 29 for new pricing. Expand

June 23, 2020

Your privacy is important to us! That’s why we wanted to make sure you know our Privacy Policy and Terms of Service have been updated. Expand

June 19, 2020

The corporate office is closed today, Friday, June 19 in observation of Juneteenth. Expand

Corporate News

Meet Associate Support Supervisor Jessica Bañales

November 12, 2019

Whether they’re answering a question or simply giving you a few words of encouragement, the Associate Support team is dedicated to making your Kynect experience a joyful one. Recently, a familiar face was promoted to lead the team on their mission to help you get the most out of your business.

Meet Associate Support Supervisor Jessica Bañales!

Her Team Vision

“I have grown to appreciate the hard work our Associates continuously put forth, and I want to help lead a team with a similar heart. A team that treats our Associates with appreciation and care to get them to the next level. A team that supports, motivates, inspires and helps develop our field. A team that understands these Associates need us, but we need them more. A team that knows anything is possible if we work for it.”

If this beautiful sentiment is anything to go by, you’re in good hands with Jessica leading the charge!

More About Jessica

Since coming to Kynect in June 2017, Jessica has witnessed the absolute best of our culture in her daily interactions with all of you.

“In this business, I have seen lives change positively. We help provide opportunities people never thought possible. I am beyond honored to be part of someone’s promotion, rank advancement, bonus payment to help with everyday expenses, to name a few.”

Why She Loves Working Here

“I love how we do our best to keep our company social. I love working events. And I enjoy winning Halloween costume contests.”


Please join us in congratulating Jessica on this much-deserved promotion!



Corporate News

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