If you or your customers received a Weekly Energy Report from Stream on 5/26, please disregard it. The report was incorrect due to technical error. Expand

4 days ago

TDU changes for AEP go into effect May 29. Check the Rates page on May 29 for new pricing. Expand

May 22, 2020

If you're building your business in New York, check out the latest updates regarding New York energy customers & MEI. Expand

May 22, 2020

Kynect and Stream office hours will be adjusted in observance of Memorial Day. Expand

May 22, 2020

Rate updates in Texas are now in effect. Check the Rates page for new pricing. Expand

May 20, 2020

NEW: Stream Deposit Waiver Reference Guides - Learn how customers in TX and GA can start their Stream service at no additional cost. Expand

May 19, 2020

The Kynect corporate office has reopened. You can now make an appointment to visit. Expand

May 16, 2020

Due to a systems error, your Wireless Services customers may have received a disconnection notice via text by mistake. Expand

May 16, 2020

Be prepared for these quick outages on Saturday and Sunday! Expand

May 14, 2020

RESOLVED: is experiencing an unexpected outage. Let your customers know Stream is working to get the site back up as quickly as possible. Expand

May 14, 2020

RESOLVED: It may take longer than usual for your Personal Customer Report to show updated energy customer statuses. These delays should be cleared up by end of day. Thanks for your patience! Expand

May 12, 2020

Wireless Services Customer Support is experiencing a higher than normal call volume. Use this form to receive a response within 24 hours. Expand

May 11, 2020

New rates are coming to the New York Cashback Plan on May 14! Expand

May 07, 2020

Please read and share this important reminder about team building with your team! Expand

May 07, 2020

Help us welcome Brinks Home Security™ into the Kynect family of services! Expand

May 04, 2020

If you're noticing long loading times or error messages on or your Homesite, hang tight! We're working on a fix now. Expand

Corporate News

Hey, Truvvi

October 08, 2019

Let’s talk expansion.

No, not energy expansion.

Nationwide expansion. Nationwide opportunity. It’s coming in 2020.

Meet Truvvi

From the jump, our business model has been centered on creating value for your customers and savings when we can swing it.

Truvvi is an exclusive membership platform that rolls both into one seamless experience: Value in the form of maximum cash back on stuff you buy every day; savings in the form of unpublished rates on travel essentials. Hotels, car rentals, cruises, condos, you name it.

And if a member finds a better deal? Our best price promise guarantees we’ll refund them 110% of the difference.

That’s Truvvi in a nutshell. And this is only the beginning.

1 Million Questions

You’ve got ‘em, we know. For now, there’s really only one answer: More will be revealed in time. The official launch has to be just right, and that’s going to take some time.

So for now, be patient with us. Truvvi will be worth the wait!

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