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BIG

BIG Item of Discussion: Required Energy Training & Badges

October 08, 2019

By now you’ve heard: To be eligible to enroll energy customers going forward, all Associates—no matter when you joined—must complete Stream’s required energy training and become accredited. No buts about it!

As a reminder, you access the training from the Kynect Central homepage. There’s a big orange widget near the top called “Stream’s Required Energy Training” that will take you where you need to go, then you can log in with your Kynect Central credentials.

Go to Kynect Central

What If You Don’t?

Wouldn’t recommend it! If you plan to continue growing your energy business, this is an absolute must. Beginning October 31, if you haven’t completed your training and been accredited, customers won’t be able to enroll with you as their Associate on your Homesite or MyStream.com. The referral box on MyStream.com will only show Associates who’ve been accredited.

Get Badged

Now that you’re accredited, what about the badge? All Associates who plan to enroll customers in New York, Ohio, or Delaware are required to have an approved badge on file with Stream. Much like the accreditation, if you don’t have an approved badge you won’t be able to enroll customers from those 3 states.

How to Create a Badge

It’s easy! You’ll have the option to create a badge as soon as you pass your accreditation quiz. Or, after you’ve finished your training and quiz, you can log back in through Kynect Central and be taken straight to the badge creation screen.

When choosing the picture for your badge, keep the following tips in mind so your badge won’t be rejected: 

  • Photo should be a forward-facing, shoulder shot of the individual
  • No sunglasses or hats should be worn in the photo
  • There should be no obstructions in front of the individual's face
  • Photo should be of just the individual - no additional people in the photo
  • Avoid photos with filters or that have been cropped

Questions? Don’t hesitate to ask! Call 833-859-6382.

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