4 days ago

TDU changes for AEP go into effect May 29. Check the Rates page on May 29 for new pricing. Expand

May 22, 2020

If you're building your business in New York, check out the latest updates regarding New York energy customers & MEI. Expand

May 22, 2020

Kynect and Stream office hours will be adjusted in observance of Memorial Day. Expand

May 22, 2020

Rate updates in Texas are now in effect. Check the Rates page for new pricing. Expand

May 20, 2020

NEW: Stream Deposit Waiver Reference Guides - Learn how customers in TX and GA can start their Stream service at no additional cost. Expand

May 19, 2020

The Kynect corporate office has reopened. You can now make an appointment to visit. Expand

May 16, 2020

Due to a systems error, your Wireless Services customers may have received a disconnection notice via text by mistake. Expand

May 16, 2020

Be prepared for these quick outages on Saturday and Sunday! Expand

May 14, 2020

RESOLVED: MyStream.com is experiencing an unexpected outage. Let your customers know Stream is working to get the site back up as quickly as possible. Expand

May 14, 2020

RESOLVED: It may take longer than usual for your Personal Customer Report to show updated energy customer statuses. These delays should be cleared up by end of day. Thanks for your patience! Expand

May 12, 2020

Wireless Services Customer Support is experiencing a higher than normal call volume. Use this form to receive a response within 24 hours. Expand

May 11, 2020

New rates are coming to the New York Cashback Plan on May 14! Expand

May 07, 2020

Please read and share this important reminder about team building with your team! Expand

May 07, 2020

Help us welcome Brinks Home Security™ into the Kynect family of services! Expand

May 04, 2020

If you're noticing long loading times or error messages on wekynect.com or your Homesite, hang tight! We're working on a fix now. Expand


Know Before You Go: Synergy Edition

September 16, 2019

Guys, Synergy is soon. As all the last-minute details fall into place, we’re getting more and more excited to experience this event and Kynect’s launch with you. This weekend!

How crazy is that?! Before you jet off to Nashville, we want to make sure you’re totally prepared to have the time of your life. Check out these know-before-you-go tips.

Gaylord Opryland

2800 Opryland Dr.

Nashville, TN 37214

Register Now

Party Time. Excellent.

Friday’s party will feature cash bars, carnival games and activities for the whole fam. Festivities kick off at 6 p.m. with shuttles running to and from the party throughout the evening. They’ll depart from Delta Portico and drop you off right at the party entrance.

Purchase some food, drink and fun tickets when you get there and let’s celebrate! All ticket proceeds will support Kynect’s foundation. And remember: This is a color party. Wear something you won’t mind getting a little messy. There will be color-safe zones, but we can’t promise some stray powder won’t find its way to you. Better safe than sorry!

Synergy Survival

If you missed it, here are our top Synergy survival tips to help you get the most out of your weekend.

Registration & Check-in

Your first stop in Nashville should be the registration area in the Delta BCD Foyer. Come check in to pick up your badge and special gift. And do not lose your badge! You’ll need it to enter all Synergy events.

Meet us in the Foyer

When you’re not in a Synergy session, make good use of all the activities happening in the Delta Ballroom BCD Foyer.


Stock up on brand-new Kynect swag—some of it exclusive to Synergy!

Kynect Pro Suite

Learn more about VIP Travel, get a Kynect Share app demo and brush up on your Kynect Central reporting skills. We’ll have quick My Bonus Tile Report and Rank Advancement Report trainings throughout the day:

Stream Energy Accreditation Training

Have a question about the accreditation process or need helping completing yours? Stream will be onsite to help!

Good Eats

For Saturday’s lunch break, SDs and above only will be able to purchase a $15 lunch buffet before you attend your Q&A with Ray Higdon.

For everyone else, the Gaylord is packed with food options. Everything from high-end steakhouses to quick bites and bistros. Come hungry!

Get Kynected

How’s your Synergy experience going? We want to know! Follow Kynect on social and share every moment of your weekend with us by using #Synergy2019 in your posts.

Synergy en Español

Se enviará un correo electrónico a todos los asistentes registrados que soliciten este servicio con instrucciones.

American Sign Language Interpreting Services

If you requested this service, you’ll receive an email with full instructions.

This is it, gang. Those of us here at corporate who are coming to Synergy can’t wait to celebrate this amazing company, culture…and you! If you see us, stop and say hi. See you there!




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