February 14, 2020

Stream is making it easier for customers to pay their deposits! Expand

February 14, 2020

Exciting rate updates are coming to the Northeast on February 18. Expand

February 12, 2020

We have an update on the merger that could change your Wireless business! Expand

February 07, 2020

A new plan and rate changes will go into effect across the Texas markets for renewing customers on February 10. Check the Rates page on February 10 for new pricing. Expand

February 04, 2020

Important note when calling Stream Texas Customer Support this week. Expand

February 01, 2020

DFW Associates, lace up your running shoes! We’re teaming up with the Kynect Foundation to participate in a 5K benefiting Hope Supply Co. Expand

January 31, 2020

Rate changes will go into effect across the Texas markets on February 3. Check the Rates page on February 3 for new pricing. Expand

January 28, 2020

The support team is changing how they handle helping you out with Kynect Pro. Take a look! Expand


Online Energy Enrollment Changes for New York & Illinois

September 05, 2019

Great news from Stream: Effective yesterday, energy customers enrolling or renewing online for service in New York and Illinois are no longer required to complete a third-party verification (TPV) call! This change also applies to telephonic renewals in Illinois.

If your customer chooses to enroll by phone in these states, the TPV call still applies.

Just to refresh your memory: TPV calls were a regulatory requirement that added an additional step to the online enrollment and renewal processes by requiring customers to confirm their enrollment with a third party. Now, your customers can enjoy a more streamlined experience and get their energy service up and running a little quicker—meaning you can start earning quicker.

Sounds like a win to us!




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