If you or your customers received a Weekly Energy Report from Stream on 5/26, please disregard it. The report was incorrect due to technical error. Expand

4 days ago

TDU changes for AEP go into effect May 29. Check the Rates page on May 29 for new pricing. Expand

May 22, 2020

If you're building your business in New York, check out the latest updates regarding New York energy customers & MEI. Expand

May 22, 2020

Kynect and Stream office hours will be adjusted in observance of Memorial Day. Expand

May 22, 2020

Rate updates in Texas are now in effect. Check the Rates page for new pricing. Expand

May 20, 2020

NEW: Stream Deposit Waiver Reference Guides - Learn how customers in TX and GA can start their Stream service at no additional cost. Expand

May 19, 2020

The Kynect corporate office has reopened. You can now make an appointment to visit. Expand

May 16, 2020

Due to a systems error, your Wireless Services customers may have received a disconnection notice via text by mistake. Expand

May 16, 2020

Be prepared for these quick outages on Saturday and Sunday! Expand

May 14, 2020

RESOLVED: is experiencing an unexpected outage. Let your customers know Stream is working to get the site back up as quickly as possible. Expand

May 14, 2020

RESOLVED: It may take longer than usual for your Personal Customer Report to show updated energy customer statuses. These delays should be cleared up by end of day. Thanks for your patience! Expand

May 12, 2020

Wireless Services Customer Support is experiencing a higher than normal call volume. Use this form to receive a response within 24 hours. Expand

May 11, 2020

New rates are coming to the New York Cashback Plan on May 14! Expand

May 07, 2020

Please read and share this important reminder about team building with your team! Expand

May 07, 2020

Help us welcome Brinks Home Security™ into the Kynect family of services! Expand

May 04, 2020

If you're noticing long loading times or error messages on or your Homesite, hang tight! We're working on a fix now. Expand


Take the My Y Video Challenge

September 21, 2019

All of our Kynect stories begin the same: with a why. It’s the reason you’re here. It’s why you get up every day and work to be better. When you share this part of yourself with someone new, you show them you trust Kynect to help you satisfy your why…and they can too.

You should share your why as often as possible so people can connect with you and your story. Why not start right now with the My Y video challenge?

Y Should You?

Not only can you share this video with prospects, but we may choose to feature it on our social channels, or even at an upcoming event!

Lights, Camera, You!

Shoot a quick 1-2 minute video (nothing fancy, we’ll give you some pointers below) that tells your story.

Tell us who you are, where you come from, what you do for a living. Then, segue into why you started your Kynect business. What’s your why? What does it mean to you? How is Kynect helping you, and how can it help others?

Director’s Chair 101

  • Shoot your video horizontally, not selfie style. Consider enlisting someone to record you.
  • Record in a quiet room. Background noise is distracting.
  • Keep a steady hand so your video isn’t shaky.
  • Get close (but not too close) to the camera—it loves you! Record yourself from the waist up if possible.

  • Choose your background wisely and don’t record in the car.
  • Keep smiling! Be warm, inviting and positive.
  • Keep your message brief but impactful. If you need a few takes to get it right, that’s OK. 

Dress Like You

As far as attire goes, wear what represents you best. Look presentable and confident; no need to dress to the nines.

Share It

When it comes to growing your business, no tool is more powerful than your story. After you shoot your video, share it on social media (use #whykynect so we can see, too!), through the Kynect Share app, text it, email it, however you can get it out there. You can even ask people to share it on their own social pages.

Show Us, Too!

Finally, share it with us, too! We want to know what drives you. We’ll choose some of the best ones to feature on Kynect’s social pages, future events and All-City Events!

You can upload your video to the link below or send it to the Life Kynected – Kynect Associates Facebook group in a private message on Facebook.

Submit Your Y






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