6 days ago

Wireless Services reporting will be impacted by system maintenance beginning 12/6 at 9 a.m. CT Expand

December 03, 2019

Meet our newest ED Alicia Harrington! Expand

November 29, 2019

Black Friday starts now! You have 24 hours to get the lowest price Kynection registration. Expand

November 28, 2019

Happy Thanksgiving to our Kynect Family. Please enjoy this quick message from some familiar faces! Expand

November 28, 2019

The Kynect Corporate Office is Closed in Observance of Thanksgiving Expand

November 22, 2019

Heads up! The Kynect Corporate office and support groups will have limited hours and closures next week due to the upcoming holiday. Expand

November 13, 2019

Rate changes in Georgia are now in effect. Check the Rates page for new pricing. Expand


BIG Item of Discussion: Updated Social Media Guidelines

August 13, 2019

As part of our official shift to Kynect, BIG updated the community social media guidelines to highlight the change, namely in how we solicit energy services. We answered questions below that makes it easier to know what you can and can't post (and where!) on social media.

How can I use social media for my business?

When representing Kynect on social media, it’s important to keep the focus on your warm market. Our company was founded on the warm market principle and we believe building relationships is the key to a successful Kynect business. This means you should avoid public facing social media forums, like paid for or boosted ads, or advertising.

What can I post?

You can create your own materials and content when posting about the Kynect Opportunity, as long as you follow the Kynect IA Style and Messaging Guide and the Kynect Policies & Procedures. The big thing to remember is that any post mentioning potential Kynect earnings or incentives – like bonuses, MEI, trips, cars and the like – that are more than an average IA’s earnings must be accompanied by one of Kynect’s approved income disclaimers, which can be found in Kynect Central. 

Social media advertising is also allowed for soliciting Kynect Services. However, you may only market energy services with materials created by Stream. For other services, like Wireless, we strongly encourage you to use pre-approved social media materials. The social media marketing materials for energy and wireless services are all currently located in Kynect Central.

What about videos?

You can create videos to solicit for the Kynect Opportunity and Kynect Services, like Wireless, using warm market resources. These videos, including pre-recorded and live video recordings, can be created and shared using social media sites, such as YouTube, Instagram and Facebook. But before posting, the video and/or script must be approved by BIG. Don’t forget to include Kynect-approved disclaimers in your videos if there are earnings or lifestyle statements!

You can also share videos Kynect has created from Kynect Central or Kynect’s social media pages. Creating videos to solicit for energy services is not allowed. Again, you can only market energy services with materials created by Stream. 

If you have any questions about this subject or any other BIG-related topic, contact us at BIG@wekynect.com.





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