Corporate News

New Support Contact Info + Updates

July 02, 2021

As we get things transitioned over to ACN, you may be wondering who to contact when you need some help. Some good news: For the most part, it’s business as usual!

 

For Associate/IBO Support

 

Even if you’ve transferred to ACN, continue contacting Associate Support for any questions or issues related to your business. As a reminder, part of the team is in training this week to learn how to support your ACN business. Wait times may be longer than usual, but rest assured you’ll get the help you need. You can even text us!

 

Text Support (English)

214-833-0446

 

Text Support (Spanish)

214-833-9115

 

Email

as@wekynect.com

 

Phone
833-UKYNECT (833-859-6328)

 

Monday-Friday

9 a.m. – 6 p.m. CT

Closed on Monday, July 5 for Independence Day holiday

For Wireless Support

If you’re still a Kynect Wireless or legacy Wireless Services (Sprint) customer, the usual support info applies:

833-UKYNECT (833-859-6328)

Option 1

 

Monday-Friday

8 a.m. – 8 p.m. CT

 

Saturday

9 a.m. – 6 p.m. CT

 

Sunday

10 a.m. – 2 p.m. CT

 

If you’ve ported to Flash Mobile or set up new service there, log in to your account and visit the Support tab at the top of the page for assistance.

 

Chat
flashmobile.com/Support

 

Text Support

866-735-3324

Monday-Friday

9 a.m. – 9 p.m. ET

 

Weekend Phone Support
For technical support and porting issues only

 

866-735-3324

Saturday

9 a.m. – 9 p.m. ET

 

Sunday

10 a.m. – 7 p.m. ET

 

 

 

 

 

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