Feeling stuck? Not sure where your next steps should take you? Open up your Personal Customer Report! This Kynect Central feature is worth a visit every single day to help keep your business moving.
If you have customers in Texas, you can use your Personal Customer Report to see next steps for your customers stuck in pre-verify status. Hover over to see details of their hold and what they need to do to get their service up and running. This feature is coming soon to other markets as well.
And while we’re on the topic of customers, don’t forget the Compensation Plan update on July 13 overhauled the Customer Point requirements across the board. Get caught up on those changes in the training below.