November 26, 2020

Happy Thanksgiving from your Kynect Home Team! Please take note of our holiday hours today and tomorrow. Expand

November 10, 2020

On Friday, November 13, the New York electricity rates on the Stream Green 50 plan are updating to follow the local utilities price. Expand

Training

Are You #Winning With Your Personal Customer Report?

September 02, 2020

Feeling stuck? Not sure where your next steps should take you? Open up your Personal Customer Report! This Kynect Central feature is worth a visit every single day to help keep your business moving.

 

If you have customers in Texas, you can use your Personal Customer Report to see next steps for your customers stuck in pre-verify status. Hover over to see details of their hold and what they need to do to get their service up and running. This feature is coming soon to other markets as well.

 

 

And while we’re on the topic of customers, don’t forget the Compensation Plan update on July 13 overhauled the Customer Point requirements across the board. Get caught up on those changes in the training below.

 

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