5 days ago

Heads up! New rates in New Jersey, New York, Ohio, and Delaware will go into effect on January 15. Expand

December 23, 2020

As we all prepare to spend some much needed time with loved ones for the holidays, please take note of these office hours. Expand

Energy

Online Energy Enrollment Changes for New York & Illinois

September 05, 2019

Great news from Stream: Effective yesterday, energy customers enrolling or renewing online for service in New York and Illinois are no longer required to complete a third-party verification (TPV) call! This change also applies to telephonic renewals in Illinois.

If your customer chooses to enroll by phone in these states, the TPV call still applies.

Just to refresh your memory: TPV calls were a regulatory requirement that added an additional step to the online enrollment and renewal processes by requiring customers to confirm their enrollment with a third party. Now, your customers can enjoy a more streamlined experience and get their energy service up and running a little quicker—meaning you can start earning quicker.

Sounds like a win to us!

Tags:

Tags:

Energy

Corporate News

Like what you read? Let us know!

Clap to show how much you enjoyed this post. Plus, it's really fun!

153