4 days ago

TDU changes for AEP go into effect May 29. Check the Rates page on May 29 for new pricing. Expand

May 22, 2020

If you're building your business in New York, check out the latest updates regarding New York energy customers & MEI. Expand

May 22, 2020

Kynect and Stream office hours will be adjusted in observance of Memorial Day. Expand

May 22, 2020

Rate updates in Texas are now in effect. Check the Rates page for new pricing. Expand

May 20, 2020

NEW: Stream Deposit Waiver Reference Guides - Learn how customers in TX and GA can start their Stream service at no additional cost. Expand

May 19, 2020

The Kynect corporate office has reopened. You can now make an appointment to visit. Expand

May 16, 2020

Due to a systems error, your Wireless Services customers may have received a disconnection notice via text by mistake. Expand

May 16, 2020

Be prepared for these quick outages on Saturday and Sunday! Expand

May 14, 2020

RESOLVED: MyStream.com is experiencing an unexpected outage. Let your customers know Stream is working to get the site back up as quickly as possible. Expand

May 14, 2020

RESOLVED: It may take longer than usual for your Personal Customer Report to show updated energy customer statuses. These delays should be cleared up by end of day. Thanks for your patience! Expand

May 12, 2020

Wireless Services Customer Support is experiencing a higher than normal call volume. Use this form to receive a response within 24 hours. Expand

May 11, 2020

New rates are coming to the New York Cashback Plan on May 14! Expand

May 07, 2020

Please read and share this important reminder about team building with your team! Expand

May 07, 2020

Help us welcome Brinks Home Security™ into the Kynect family of services! Expand

May 04, 2020

If you're noticing long loading times or error messages on wekynect.com or your Homesite, hang tight! We're working on a fix now. Expand

Events

Kynection

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Event Details

Date

August 27-29, 2020

Location

Fort Worth, TX

It’s official! We’re now heading to Fort Worth for Kynection in August. Better late than never, right? We’re so excited this could come together as quickly as it did so we can get this show back on the road.

 

Kynection 2020

August 27-29, 2020

Fort Worth, TX

 

As a reminder, all existing registrations will automatically transfer to these new dates. No action required from you! If you have questions or concerns about this, contact Associate Support at as@wekynect.com or 833-859-6328.

 

New Registrations

 

We will absolutely open up registration again in the future. For now, registration will remain closed while we monitor the CDC’s recommendations for big events.

 

Travel Tips

 

1. If you booked a flight and haven’t changed your trip, now is the time. Rebook for the new dates as soon as you can.  

 

2. We’ll send out new discounted hotel links in the coming weeks and let you know when you can start booking your rooms.

 

3. If you booked your hotel through VIP Travel for the old dates, find your confirmation email to see if your stay is refundable. If it is, request your refund ASAP. If it’s not refundable, contact VIP Travel support to see if they’ll work with you to change your booking to the new event dates. Let them know you were traveling to an event that had to be rescheduled due to the coronavirus outbreak.

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