7 days ago

Decreased TDU charges will go into effect across Texas on March 1. Expand

February 22, 2021

Stream is performing system maintenance that will briefly take MyStream.com and the My Stream Connect App offline in Texas and Georgia. Expand

February 16, 2021

Heads up! New rates in New York and Maryland will go into effect on February 19. Expand

February 10, 2021

NY Reset Order Moved to 4/16: Here’s the latest on the changes mandated by the PSC and what you can do to prepare. Expand

February 10, 2021

Heads up: Associate Support will close at 4 p.m. CT on Friday, February 19. Expand

Energy

Make Sure Energy Easy Enrollments Are Tied to You

February 10, 2021

Few things cause more grief than a misplaced enrollment, so let’s make sure you’re set up to avoid that! Moving forward, only 1 A# can be linked to the My Stream Connect App at a time. If you have multiple A#s listed in the app, go in and remove the extras as soon as possible.

 

Only link your primary account to the app so all Easy Enrollments are automatically tied to your business. It’s a super simple process:     

 

From the App:

1.     Log in to your My Stream Account in the My Stream Connect App

2.     Click Settings > Linked Services

3.     Remove the additional A#s that aren’t yours

4.     Select Add Linked Service

5.     Enter your A# and last 4 digits of your Social Security Number

6.     Click Save

 

On Desktop:

 

1.     Log in to your My Stream Account

2.     Click My Profile > Add Account

3.     Remove the additional A#s that aren’t yours under Enrolled Accounts

4.     Enter your A# and last 4 digits of your Social Security Number in the Add New Account section

5.     Click Save

 

Our top priority is making sure you’re credited and compensated for all customer enrollments. Take care of this ASAP to avoid any hiccups!

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Energy

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