7 days ago

Decreased TDU charges will go into effect across Texas on March 1. Expand

February 22, 2021

Stream is performing system maintenance that will briefly take MyStream.com and the My Stream Connect App offline in Texas and Georgia. Expand

February 16, 2021

Heads up! New rates in New York and Maryland will go into effect on February 19. Expand

February 10, 2021

NY Reset Order Moved to 4/16: Here’s the latest on the changes mandated by the PSC and what you can do to prepare. Expand

February 10, 2021

Heads up: Associate Support will close at 4 p.m. CT on Friday, February 19. Expand

Wireless

Skip the Wait With This Support Feature

May 27, 2020

No time for hold times? No problem! Did you know you and your customers can chat online with Wireless Services Support? Look for the chat bubble icon at the top of wekynect.com or your Homesite to get started.

When prompted, choose Web Chat, enter your info and choose your service line. Someone will be with you in a flash.

 

Next time you or a customer need help with anything wireless-related, try skipping the (phone) line in favor of a friendly chat session with our agents. Works like a charm for Associate Support too!

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Wireless

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