If you or your customers received a Weekly Energy Report from Stream on 5/26, please disregard it. The report was incorrect due to technical error. Expand

4 days ago

TDU changes for AEP go into effect May 29. Check the Rates page on May 29 for new pricing. Expand

May 22, 2020

If you're building your business in New York, check out the latest updates regarding New York energy customers & MEI. Expand

May 22, 2020

Kynect and Stream office hours will be adjusted in observance of Memorial Day. Expand

May 22, 2020

Rate updates in Texas are now in effect. Check the Rates page for new pricing. Expand

May 20, 2020

NEW: Stream Deposit Waiver Reference Guides - Learn how customers in TX and GA can start their Stream service at no additional cost. Expand

May 19, 2020

The Kynect corporate office has reopened. You can now make an appointment to visit. Expand

May 16, 2020

Due to a systems error, your Wireless Services customers may have received a disconnection notice via text by mistake. Expand

May 16, 2020

Be prepared for these quick outages on Saturday and Sunday! Expand

May 14, 2020

RESOLVED: is experiencing an unexpected outage. Let your customers know Stream is working to get the site back up as quickly as possible. Expand

May 14, 2020

RESOLVED: It may take longer than usual for your Personal Customer Report to show updated energy customer statuses. These delays should be cleared up by end of day. Thanks for your patience! Expand

May 12, 2020

Wireless Services Customer Support is experiencing a higher than normal call volume. Use this form to receive a response within 24 hours. Expand

May 11, 2020

New rates are coming to the New York Cashback Plan on May 14! Expand

May 07, 2020

Please read and share this important reminder about team building with your team! Expand

May 07, 2020

Help us welcome Brinks Home Security™ into the Kynect family of services! Expand

May 04, 2020

If you're noticing long loading times or error messages on or your Homesite, hang tight! We're working on a fix now. Expand

Kynect University

Kynect University on Demand Is Almost Here!

3 days ago

Don’t forget you have a date with Kynect University tomorrow! Some of Kynect’s most successful Top Leaders will deliver powerful training, including showing the plan, getting promoted, and developing the proper mindset for success. Plus, Director of Field Training Greg Savage takes a deep dive into our expanding service catalog to prep you for massive growth heading into the summer.


Kynect University on Demand

May 30 @ 10 a.m. CT

Watch Here


There’s opportunity for anyone to learn something new, no matter how long you’ve been in the business. But if you or your team members are just getting started with Kynect, there is no better foundational training to help you find your footing and start building serious momentum. Don’t miss it!


Developing the Proper Mindset

with Executive Director Rosanne Moreno


No matter what your definition of “success” looks like, how you think and perceive your circumstances has a massive impact on your results. Rosanne will show you how developing a mindset for success can be the first step toward becoming a true leader.



Showing the Plan

with Senior Director Rutho Occilien-Similien


What’s the most important action you can do every day to achieve your goals? Show the plan, show the plan! Rutho will walk you through the ins and outs of inviting someone to take a look and the fine art of properly exposing them to the business.  


Services Training

with Director of Field Training Greg Savage


Kynect’s service catalog is expanding this year, so it’s important you’re up-to-speed on what we offer. This segment will put you on track to becoming an expert on energy, wireless and, of course, our upcoming nationwide home security service.



Let’s Get Promoted

with National Director James Levins & Sr. Vice President of Sales Ryan Morris


The legendary whiteboard training returns! James and Ryan (who was a Top Earner and National Director before joining the corporate team) rose to the highest levels of Kynect by creating a visual game plan and taking action. Come see how it’s done!


Celebrating Success

with Presidential Director Willa Gipson


Will you be recognized for taking Kynect by storm? Willa will help us celebrate everyone who’s been team building, promoting, and growing a strong business over the last several weeks.


Call to Action

with Presidential Director Mike Foti and Executive Director Brian Dilsheimer


Last but not least, these leaders will close us out with powerful marching orders for the weeks to come.


Watch Here



Kynect University

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