Today

If you or your customers received a Weekly Energy Report from Stream on 5/26, please disregard it. The report was incorrect due to technical error. Expand

4 days ago

TDU changes for AEP go into effect May 29. Check the Rates page on May 29 for new pricing. Expand

May 22, 2020

If you're building your business in New York, check out the latest updates regarding New York energy customers & MEI. Expand

May 22, 2020

Kynect and Stream office hours will be adjusted in observance of Memorial Day. Expand

May 22, 2020

Rate updates in Texas are now in effect. Check the Rates page for new pricing. Expand

May 20, 2020

NEW: Stream Deposit Waiver Reference Guides - Learn how customers in TX and GA can start their Stream service at no additional cost. Expand

May 19, 2020

The Kynect corporate office has reopened. You can now make an appointment to visit. Expand

May 16, 2020

Due to a systems error, your Wireless Services customers may have received a disconnection notice via text by mistake. Expand

May 16, 2020

Be prepared for these quick outages on Saturday and Sunday! Expand

May 14, 2020

RESOLVED: MyStream.com is experiencing an unexpected outage. Let your customers know Stream is working to get the site back up as quickly as possible. Expand

May 14, 2020

RESOLVED: It may take longer than usual for your Personal Customer Report to show updated energy customer statuses. These delays should be cleared up by end of day. Thanks for your patience! Expand

May 12, 2020

Wireless Services Customer Support is experiencing a higher than normal call volume. Use this form to receive a response within 24 hours. Expand

May 11, 2020

New rates are coming to the New York Cashback Plan on May 14! Expand

May 07, 2020

Please read and share this important reminder about team building with your team! Expand

May 07, 2020

Help us welcome Brinks Home Security™ into the Kynect family of services! Expand

May 04, 2020

If you're noticing long loading times or error messages on wekynect.com or your Homesite, hang tight! We're working on a fix now. Expand

Training

Help Us Protect Kynect

May 15, 2020

There’s nothing like the prospect of nationwide expansion to kick our motivation into high gear! The numbers speak for themselves; you guys have been busy sharing Kynect and doing your part to help change lives over the last few weeks. It’s clear you’re ready to take the opportunities headed our way and run—and so are we.

 

Understandably, we want to share all this excitement with others. Just remember the FTC is working overtime to protect people from network marketing practices that seem to use the COVID-19 pandemic as leverage to grow. It’s more important than ever that you approach your business in a way that keeps it and Kynect safe from scrutiny from the FTC. Their guidelines may surprise you!

 

Make sure you and your entire team revisit the recent compliance training we hosted online and download the new do’s and don’ts guide for sharing Kynect during the pandemic. A few small adjustments here and there can go a long way in keeping your business and income secure.

 

Download Do's and Don'ts

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