4 days ago

TDU changes for AEP go into effect May 29. Check the Rates page on May 29 for new pricing. Expand

May 22, 2020

If you're building your business in New York, check out the latest updates regarding New York energy customers & MEI. Expand

May 22, 2020

Kynect and Stream office hours will be adjusted in observance of Memorial Day. Expand

May 22, 2020

Rate updates in Texas are now in effect. Check the Rates page for new pricing. Expand

May 20, 2020

NEW: Stream Deposit Waiver Reference Guides - Learn how customers in TX and GA can start their Stream service at no additional cost. Expand

May 19, 2020

The Kynect corporate office has reopened. You can now make an appointment to visit. Expand

May 16, 2020

Due to a systems error, your Wireless Services customers may have received a disconnection notice via text by mistake. Expand

May 16, 2020

Be prepared for these quick outages on Saturday and Sunday! Expand

May 14, 2020

RESOLVED: MyStream.com is experiencing an unexpected outage. Let your customers know Stream is working to get the site back up as quickly as possible. Expand

May 14, 2020

RESOLVED: It may take longer than usual for your Personal Customer Report to show updated energy customer statuses. These delays should be cleared up by end of day. Thanks for your patience! Expand

May 12, 2020

Wireless Services Customer Support is experiencing a higher than normal call volume. Use this form to receive a response within 24 hours. Expand

May 11, 2020

New rates are coming to the New York Cashback Plan on May 14! Expand

May 07, 2020

Please read and share this important reminder about team building with your team! Expand

May 07, 2020

Help us welcome Brinks Home Security™ into the Kynect family of services! Expand

May 04, 2020

If you're noticing long loading times or error messages on wekynect.com or your Homesite, hang tight! We're working on a fix now. Expand


Kynection On Demand

March 20, 2020

Strap in, y’all! We’re about to hit you with a lot of information, but it’s good stuff. After deciding to postpone Kynection, we let you know we’d be putting together a special online event to hold you over. Done and done!

Kynection on Demand: March 21

We can’t let spring pass us by without throwing some gas on your fire! Some of the things we planned to share are too exciting to keep under wraps…so we won’t! Join us for a special online event to hear about Associate and service promotions, the latest on Truvvi, recognition and more!

Kynection on Demand

Saturday, March 21
10 a.m. – 12 p.m. CT

Watch Here

  Use the button above to access the video directly or visit wekynect.com/training to subscribe to the Kynect Training channel.

Remember: This is an online event only. There’s no meeting to attend in person. If you want to host a watch party, be sure to follow the CDC’s guidance for large gatherings. 

Translation Service

Attention, Spanish-speaking Associates! Translation services will be provided so you can accelerate your business alongside your entire Kynect Family. Dial in to our Spanish translation line to hear everything shared.


Kynection on Demand Spanish Translation Line

Dial-in: 605-313-4408

Access Code: 724209

New Kynection Dates

It’s officially official. Here’s when we’re meeting up in Fort Worth.

View Dates






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