3 days ago

Just in: The 2020 Top Performers Trip has been postponed until May 2021. Expand

March 26, 2020

Heads up! Stream will be performing a system maintenance tonight that will have minimal impact for GA & TX energy customers. Expand

March 26, 2020

Hang tight! Wireless Customer Support will close briefly at 12 p.m. CT today (3/26). Lines will be open again at 1 p.m. CT. Expand

March 23, 2020

Just in: All in-person energy sales suspended. Expand

March 20, 2020

Heads up! Tonight, 3/20, there is a scheduled WeKynect.com maintenance that will impact various functions including enrollments. Expand

March 17, 2020

We’re waiving wireless late fees and service disruptions until April 6. Expand

Corporate News

Airline Coronavirus Policies

March 10, 2020

Airline Coronavirus Policies

Note: Airline policies are changing rapidly in response to new developments with the virus. Be sure to confirm the latest details on your airline's website before taking action. 


American Airlines

If a customer purchased a ticket between March 1 through March 31, 2020, that customer may change their flight once without paying a change fee.

Change Fee Waiver


Southwest Airlines

No domestic flights have been cancelled.

SW does not charge customers to change or cancel flights. Instead, it can be applied to future travel.

Press Release


Delta Airlines

Will waive change fees for all flights booked between March 1 – 31 to any destination the airline serves.

Press Release


Spirit Airlines

Customers with questions about new or existing reservations can contact them through this page.

Press Release


United Airlines

When a customer books a flight between March 3 – 31, 2020, that customer can change their reservation for free over the next 12 months.

Terms and Conditions Travel Notices


Frontier Airlines

For tickets issued March 10 through March 21, 2020, customers may make a one-time change to their itinerary without a change/cancel fee by contacting 801-401-9000.



Hawaiian Airlines

Customers who book between March 1 – 31 2020 may change their travel to a future date without incurring change fees.

Travel Advisory


Alaska Airlines

There are two waiver options: No change and cancel fees for flights scheduled through March 31, 2020. No change and cancel fees for new tickets purchased between February 27, 2020, and March 31, 2020.

Travel Advisory



Change and cancellation fee waivers for customers traveling March 10, 2020 through April 30, 2020.

Travel Alerts




Corporate News

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