February 14, 2020

Stream is making it easier for customers to pay their deposits! Expand

February 14, 2020

Exciting rate updates are coming to the Northeast on February 18. Expand

February 12, 2020

We have an update on the merger that could change your Wireless business! Expand

February 07, 2020

A new plan and rate changes will go into effect across the Texas markets for renewing customers on February 10. Check the Rates page on February 10 for new pricing. Expand

February 04, 2020

Important note when calling Stream Texas Customer Support this week. Expand

February 01, 2020

DFW Associates, lace up your running shoes! We’re teaming up with the Kynect Foundation to participate in a 5K benefiting Hope Supply Co. Expand

January 31, 2020

Rate changes will go into effect across the Texas markets on February 3. Check the Rates page on February 3 for new pricing. Expand

January 28, 2020

The support team is changing how they handle helping you out with Kynect Pro. Take a look! Expand

Corporate News

Suite Rewards Update

July 08, 2019

What’s sweeter than competitive energy rates and getting to do business with someone you know and trust? Not a lot. But $300 in hotel discounts comes pretty close.

That’s the gist of Suite Rewards, a brand-new customer initiative, just in time for a summer getaway.

7/8 UPDATE: The next wave of Suite Rewards cards are dropping in the mail today and making their way to select customers in Pennsylvania and Georgia. We love that your customers are loving these savings, and we can't wait to get even more people in on this deal. Stay cool!

 

What’s the Deal?

We’re dropping a $300 hotel discount card in select customers’ mailboxes on your behalf as a way of saying thanks for their business. We’ll be sending it to a select group of fixed-rate customers to test the waters for a new loyalty program. Here's a peek: 

No Strings, Just Savings

Customers don’t need to meet any requirements to use their rewards. After activating the card, they can search a database of 1.2 million discounted hotels and resorts and save on the spot. Suite Rewards cover an amount equal to their total savings, up to their maximum reward amount.

How It Works

To be clear, this isn’t a flat $300 discount on a hotel stay. When customers book, their reward represents an amount equal to the nightly savings they get through the program, up to $300. Here’s how we’re explaining it to recipients and how it affects their Suite Rewards card balance:

Sweet for Your Business, Too

Anytime we can help you add value for your customers to show them how much you appreciate their business, we’re happy to oblige. Your task: Sit back and relax! Don’t reach out to your customers just yet. Our test group is small; not all customers will get the offer.

This initiative is all about showing your customers what sets us apart. Not many people are getting hotel discounts from their energy provider. Just saying!

Questions? Check out the FAQ.

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