2 days ago

Happy Thanksgiving from your Kynect Home Team! Please take note of our holiday hours today and tomorrow. Expand

November 10, 2020

On Friday, November 13, the New York electricity rates on the Stream Green 50 plan are updating to follow the local utilities price. Expand

October 30, 2020

Increased TDU changes will go into effect across Texas on November 2. Check the Rates page on Monday for new pricing. Expand

October 29, 2020

Heads up! Associate Support will close from 11:30 a.m. - 3 p.m. CT today, Oct. 29, for a company event. Expand

Energy

Just Released: 2 New Stream Training Videos

November 04, 2020

Let’s boost your energy IQ! Stream has created 2 new videos for their training series, available here and in Kynect Central: Texas Residential Enrollment Overview and Texas Stream for Business Overview.

 

The more you know about how energy works and what Stream offers, the easier it will be to help your customers see the value of switching and find the perfect plan. All videos can be found in Kynect Central here:

 

Video Library > Services > Energy Training playlist

 

NEW: Texas Residential Enrollment Overview

Walk through the enrollment process step-by-step so you can help guide future customers as they sign up for energy services. You’ll learn about the Residential Enrollment Checklist, ways to enroll, and the processes for enrolling online and by phone.

 

 

NEW: Texas Stream for Business Overview

Learn how to differentiate between small and medium businesses, and see how the enrollment processes for each type of business differ. This video will also walk you through how to find your ideal business customers. Hint: It’s all about who you know!

 

 

Stream Energy 101: How Energy Works

Understanding the basics of energy can help you better serve your customers. Learn about types of energy, measuring usage, what it means to live in a deregulated market, production and delivery and more.

 

 

Stream Residential Energy Overview

Stream offers a wide variety of energy plans that can fit any customer’s lifestyle and budget. Get a better understanding of residential energy so you can help your customers find the perfect fit.

 

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Energy

Training

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