Let’s boost your energy IQ! Stream has created 2 new videos for their training series, available here and in Kynect Central: Texas Residential Enrollment Overview and Texas Stream for Business Overview.
The more you know about how energy works and what Stream offers, the easier it will be to help your customers see the value of switching and find the perfect plan. All videos can be found in Kynect Central here:
Video Library > Services > Energy Training playlist
NEW: Texas Residential Enrollment Overview
Walk through the enrollment process step-by-step so you can help guide future customers as they sign up for energy services. You’ll learn about the Residential Enrollment Checklist, ways to enroll, and the processes for enrolling online and by phone.
NEW: Texas Stream for Business Overview
Learn how to differentiate between small and medium businesses, and see how the enrollment processes for each type of business differ. This video will also walk you through how to find your ideal business customers. Hint: It’s all about who you know!
Stream Energy 101: How Energy Works
Understanding the basics of energy can help you better serve your customers. Learn about types of energy, measuring usage, what it means to live in a deregulated market, production and delivery and more.
Stream Residential Energy Overview
Stream offers a wide variety of energy plans that can fit any customer’s lifestyle and budget. Get a better understanding of residential energy so you can help your customers find the perfect fit.