Today

If you or your customers received a Weekly Energy Report from Stream on 5/26, please disregard it. The report was incorrect due to technical error. Expand

4 days ago

TDU changes for AEP go into effect May 29. Check the Rates page on May 29 for new pricing. Expand

May 22, 2020

If you're building your business in New York, check out the latest updates regarding New York energy customers & MEI. Expand

May 22, 2020

Kynect and Stream office hours will be adjusted in observance of Memorial Day. Expand

May 22, 2020

Rate updates in Texas are now in effect. Check the Rates page for new pricing. Expand

May 20, 2020

NEW: Stream Deposit Waiver Reference Guides - Learn how customers in TX and GA can start their Stream service at no additional cost. Expand

May 19, 2020

The Kynect corporate office has reopened. You can now make an appointment to visit. Expand

May 16, 2020

Due to a systems error, your Wireless Services customers may have received a disconnection notice via text by mistake. Expand

May 16, 2020

Be prepared for these quick outages on Saturday and Sunday! Expand

May 14, 2020

RESOLVED: MyStream.com is experiencing an unexpected outage. Let your customers know Stream is working to get the site back up as quickly as possible. Expand

May 14, 2020

RESOLVED: It may take longer than usual for your Personal Customer Report to show updated energy customer statuses. These delays should be cleared up by end of day. Thanks for your patience! Expand

May 12, 2020

Wireless Services Customer Support is experiencing a higher than normal call volume. Use this form to receive a response within 24 hours. Expand

May 11, 2020

New rates are coming to the New York Cashback Plan on May 14! Expand

May 07, 2020

Please read and share this important reminder about team building with your team! Expand

May 07, 2020

Help us welcome Brinks Home Security™ into the Kynect family of services! Expand

May 04, 2020

If you're noticing long loading times or error messages on wekynect.com or your Homesite, hang tight! We're working on a fix now. Expand

Energy

Upcoming Rate Changes in Texas

May 20, 2020

Rate updates are coming to the Texas energy market on May 21 for new and renewing customers.

 

Stream’s most competitive and longest term offers for new and renewing customers, Smart Choice 60 and Smart & Secure 60, will see a slight rate increase in all utilities except CenterPoint starting May 21. However, both of these plans will still be Stream’s most competitive offers and continue to provide long-term peace of mind at very competitive rates.

 

Also, for renewing customers, Simple & Secure 30 will be replaced with Simple & Secure 36, a longer-term offer at the same competitive price. Simple & Secure 36 offers renewing customers an even longer term, while protecting your MEI.

 

If you are selling Stream energy services in these areas, be prepared to share these updates with your customers and encourage them to take advantage of current offers while they last.

 

As always, the latest rates and plan details can be found on the Rates page and MyStream.com.

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